Five Stars for AO. Four stars for the appliance.
4/5
I have only used the machine for 1 week but have used it several times a day throughout that time frame.
This machine has both a drawer/shelf and a basket for cutlery. On the one hand this is quite useful for utensils and odd shaped kitchen paraphernalia but I suspect this is also a factor which contributes to the lack of space in the lower basket area which means that dinner plates don’t fit if they are 255mm or above. This means that large and even standard sized plates don’t fit well. The installation process was fairly standard. Aside from that height restriction it feels fairly spacious and can accommodate a huge amount of stuff.
The design and aesthetics are great with a clear display and well laid out control panel. Materials seem to be of a reasonable standard as does the build quality and finish. The machine is fairly quite and seems to clean well. Only the front feet are height adjustable. The instructions are quite clear and fairly extensive. Eco mode takes about 4 hours, standard “auto” mode takes 2h55m, it defaults to Eco but is easily changed. There is a fast mode too which I have yet to try.
Service from AO was exemplary. The price was the best I could find after shopping around by a reasonable margin. There was good clear and courteous communication from AO throughout. AO provide options for recycling (for free in our case!) and installing. The delivery guys were efficient and no nonsense. Delivery schedule was laid out clearly and the driver called just before arrival. AO get FIVE STARS but the appliance due to the plate issue gets only four stars.
Bruce Lee