I’ve had this for 7 months and it’s a terrible oven. Lacking in space for the main oven, you can’t put a chicken in it and a tray of potatoes etc. The top oven is larger than you need however the way it’s designed you can only have 1 tray/shelf in it so it’s a waste of space. No grill pan, the 2 supplied trays are very poor and have been thrown away.
However the biggest issue is that it doesn’t keep temperature. I’ve had to buy a separate oven thermometer as the actual temperature fluctuates between 20 and 40 degrees depending on what you have in there. I have had multiple dinners ruined because of this. I’ve complained to an.com but have been told to speak to Hisense directly. Absolutely do not buy this oven, spend your money on a better make.