I've given this a 2 as it does work to some extent but it could be so much better.
Firstly, it only uses powder rather than tabs. Powder is really hard to find and I think it will work out expensive.
The instructions are very poor and the display is completely non-intuitive. And the cutlery basket only fits in the centre of the front which makes it really hard to fit larger items like pans.
I really regret buying this machine and don't think I will keep it for long. You can get so much better.