Two initial problems.
4/5
Generally this fridge/freezer is a useful item, but it has 2 problems when you first start using.
Firstly, each door is covered on the front with a plastic sheet. This is quite difficult to remove, and must be done carefully so as not to tear it. Took me about an hour and a half ! The ice-scraper that comes with the unit is quite useful for this.
Secondly, there is a shelf and water container in the fridge's door; these are quite difficult to remove the first time - you need to push up one side with quite a bit of physical force. Subsequent removals seem easier.
Once you've got past these, the unit functions quite satisfactorally.