I had a large American fridge freezer which broke down . I needed a new one urgently and a friend recommended AO. The new one was delivered next day. I was very pleased with the service delivery drivers provided , they went out of their way to make delivery easy for us. I was at first disappointed with the fridge freezer as it seemed smaller and not as easy to store items . After a few days I am used to it and actually it is a more suitable model for me. I can actually reach the top shelf. I am wasting less space too . Thanks to AO I made the right choice