Great until it comes to bed sheets/covers. The drum only goes one way. So the bedding ends up in a tight ball very quickly. (Yes, I've tried it just with the duvet cover same result) Seems a really poor design. Tried most of the programmes and the drum only goes one way.
If someone knows better please share how and I'll change my rating to five stars.
Also the filter is really sensitive. It seems very little fluff stops the machine, wanting it cleaned.
I didn't buy it for the smart touch but it's a gimmick and waste of time. Very annoying to get working (and I work in IT).
Based on this I would HIGHLY avoid this machine.