It’s a good machine, easy to use and the app is great for special cycles. The machine is actually quick to run especially on auto mode, and water is easy to drain. Would recommend!

Really pleased with this. Clothes coming out feeling so lovely. Dries very well and minimal creasing.

Really good tumble dryer, lots of room.

Takes some getting used to… Things have moved on dramatically over the years! Gone, it seems are the times when you would simply select the time and heat setting on a tumble dryer! There are seemingly endless permutations on this modern large capacity dryer - it’ll take some time to crack but I’m sure it’ll be worth the wait. Definitely an element if trial and some error but it’s large capacity and options give extensive choices for the user! I like that you can select the fabric type and the end-dryness (eg…dry to iron) and the anti-crease functions. The app is also quite useful in helping to select the correct permutation/functions.

My old condenser dryer sort of exploded the night before I went on holiday taking most of my holiday clothes with it! Had no option but to buy a replacement dryer after spending a few hours on the local laundrette and quickly realising that wasn't for me. I've always read that heat pump dryers were slower than condenser dryers but I am delighted to say I have been pleasantly surprised. The drying cycle is shorter than my old dryer and what's more the clothes aren't butchered by intense heat. Everything has so far come out looking like its been ironed and nothing is misshaped and shrunk. Absolutely delight doing the laundry and I am kicking myself for not buying a heat pump dryer sooner, particularly when my smart meter barely registers it is in use. A very happy buyer

So far so good!

Very easy to use, good choice of programs. Has double filter to stop fluff getting into system and very quiet unlike other machines. Good price and saves energy.

My 18 year old dryer was going "Thud! Thud! Thud!" every time the drum rotated, so I reckoned it was time for a new dryer. Accordingly, I purchased a Hisense DH5S102BW Heat Pump Tumble Dryer. When I ran my brand new Hisense dryer, it went "Tick! Tick! Tick!" every time the drum rotated. The improvement was not enormous. The Hisense did dry clothing adequately but the constant noise while operating was quite irritating. I found the controls to problematic. One has to hold down the touch sensitive buttons for several seconds before the dryer activates but it was difficult to tell when the buttons had been held down long enough to start the dryer. The Hisense gives one no sound cues to indicate when it is starting or finishing a drying cycle. I complained to AO.com about the Hisense dryer and they sent out a technician to examine it. The technician determined that the loud ticking noise was a manufacturing fault and AO.com accepted a return of the dryer and gave me a full credit of the cost towards the purchase of another dryer. A full refund was also available to me. Subsequently, I purchased another dryer from AO.com and am more than happy with the second machine and have reviewed it separately. Another thing I did not like about the Hisense dryer is that when I put a wet bed sheet into the machine it rolls it into a ball. Thus, the outside of the balled up sheet dries while the inside part of the balled up sheet stays damp. To be fair, every tumble dryer I have used in the UK seems to do this. I have never noticed this phenomenon with clothes dryers I have used in other countries and I have spent time living in Canada, Australia and Japan and using domestic clothes dryers in all of those countries. In my experience, this seems to be a common issue with UK clothes dryers and I don’t know why this would be. If you are considering purchasing this Hisense dryer, note well that this is a large, 10 kg machine. When in place in my kitchen it protruded about 15cm from the edge of my counter. This is not a fault in the machine of course, just something a buyer should keep in mind. So I was very dissatisfied with the Hisense DH5S102BW Heat Pump Tumble Dryer. The manufacturing fault would have been obvious to their quality control people as soon as the dryer was started up to test it and it should have never left the factory. One star out of five, only because that is the lowest rating I can give it. Personally, I will never again purchase a Hisense product.