Compared to some of the bigger named brands this was a real bargain. It does what it says, the delayed start (albeit only in 3, 6 or 9 hours) is probably one of the best features. We put it on the 3 hour delay to wash overnight to make sure we're fast asleep and can't hear it, although in fairness it is reasonably quite. Happy with my choice, sure, so why not 5 stars then? The only thing that does irritate me, is that the bottom tray just seems a little too narrow for the unit, which means when its loaded, unless you slide it back in perfectly straight it tends to collapse on one side, but practice makes perfect (although don't think I should have to practice!).