Make sure you register the warranty
2/5
So far, so good. Replaces a 2year 2 month old (lightly used 2 times a week when weather bad) Samsung Heat Pump model (just out of warranty) with failed heat pump. Samsung were less than helpful in arranging someone to look at it (I was happy to pay) so got an independent to look at it who diagnosed heat pump failed. Disappointing as very little use. (Quoted cost for repair was £600 if and when they could get the part which was out of stock!)
Why buy another Samsung? When it worked brilliant and at the moment it has 5year warranty (in my opinion essential).
Make sure you register 5 year warranty you have been warned
Paul Christopherson