the machine works fine but the menu is confusing . It has many options for different drinks but reproducing them to look like the pictures doesn't seem to be possible. If only it could make a decent mug of Americano without going through a lot of manual processes .. and maximum temperature should be a lot hotter. drink always need to be drunk quickly or they'll be cold. I'm a little disappointed

Great machine. Brought for my partner as I hate making coffee. Like the feature that shows you how many cups off coffee it has made. Let's just say it's helped me win an argument.

Been wanting one of these machines for ages and finally decided to get one, not disappointed one bit, just what I wanted, just in time for those Christmas espresso martinis!!

One of The best coffee makers for the price

Makes lovely coffee, everything that needs cleaning is easy to get too. Setup takes a little while but the option to customise and save how you like your coffee is excellent. Not sure why people say it's not hot enough, I set the coffee temperature to 3 and it's plenty hot enough. Had it for a week now and have made round 60 cups of coffee. Although it is made mainly from plastics they are solid plastics that don't feel like they will snap anytime soon. Metal would have been nice but that is on other De'Longhi product's. So if you are looking for metals look elsewhere

excellent, easy to use, would highly recommend.

Quality product, loving all the different coffee options and excellent value for money

Excellent item really enjoying my coffee good service and delivery