Good points and bad points
4/5
The machine works fine, to an extent. You are meant to be able to set the size of 'my coffee' (i.e., the quantity of water you have). I only ever get half a mug of water, and when I try to change it, it either stops (and wastes the coffee for that 'cup') or just ignores me and makes half a cup.
You can change the water temperature to suit you, so although I have read other reviews which state the coffee is not hot enough, that has not been the case for me. In fact, on one occasion I'm sure I scalded my tongue a bit, so don't be an idiot like me.
I don't like that you need to leave 15cm clear at the top of the machine, as this means I am unable to keep it in the kitchen. Although this is a bit annoying, the plus side is that I now have it situated on my desk, so don't have to walk anywhere to get a coffee when working at home.
The machine does seem ridiculously loud when making a coffee, but there again, I suppose it is grinding coffee beans so it may be usual.... although I don't think it gets that loud in coffee shops, so who knows
Another downside (but also a good point I suppose) is that when it heats up and goes into standby mode it flushes water through the pipes. The downside to this is that the water tank is not that large, so it does need to be filled a lot more often. It also means that the drip tray, is more of a container for dirty water than you would expect a drip tray to be.