Great once you get to know it.
4/5
For people who are unaccustomed to coffee machines like me, it was a slight challenge to work out how to use it properly. However after a dozen or so attempts the process will become easier and the quality of your coffee improves.
It's amazing tasting coffee (better than shop bought) and the selection of milk based beverages: latte macchiato, cappuccino and flat white are brilliant. They are all very professional in appearance and taste. Exactly what I was looking for.
The only real issue is the amount of cleaning required. It comes with removable parts which need to be cleaned regularly. Also it has a self cleaning program which cleans the spouts. However a receptacle is needed to collect the excess water/milk as the drip tray is not deep enough to hold much liquid. One should be provided I think.
It did only take 3 weeks for a message to appear stating that a de-scaling program was required which is okay as a couple of descaling solution packs are included but it remains to be seen how often this needs to be done (cost of descaling solution?).
Overall, if you want quality coffee at home this is the machine for you. It might take a little while to get used to but it will be worth it!