Easy to use and all the clothes come out clean! But overall I'm slightly disappointed - the short programs only spin at 1000 and so I need to add an extra spin after - not really a problem, as it's only 10 mins, but slightly irritating. Also, you can't cut down the other programs like I could on my old machine. I don't understand why they can't make this detailed program info available online before you buy? It also only gives you the energy efficiency for these longer programs and nothing for the shorter ones, so I can't compare - this is really unhelpful. And it's also really tricky to get the drawer out to clean! I'm sure I'll get the knack, but if you were a bit frail or had issues with your hands I think you'd really struggle!