Look carefully at the guarantee
4/5
The product is great, looks good, easy to set-up, controls are very straightforward, well made. However, the guarantee is not quite what you might think. The two years parts and labour is fine; the 5 year parts guarantee means that you pay a substantial fixed fee for the engineer to come out, if he can fix then the parts used are free, if he can't fix it then tough. So, in years 3-5, unless you already know what is wrong with it, then you risk the entire call out fee because the engineer may not be able to repair it and you end up still with a broken appliance and even less money. I know this because I had one of these before and said to myself I wouldn't buy another one. After I had searched around for the many available on the market, I returned to this one because it's still a reasonable balance of capability, price and length of (real) guarantee.
Chris Harrison