I like the big drum and the relatively quick wash times. The space under our kitchen cabinets is quite shallow, and the Hoover machines are by far the skinniest available so was the only one we could find which would comfortably fit. Less good is the dryer which leaves towels a bit damp despite choosing the ‘extra fry’ setting, and unless totally full the machine struggles to balance the load if you’re washing a few large bed sheets and doesn’t spin properly. The motor is quite noisy, and makes me wonder if there’s something wrong with the machine.