Not bought a Haier product before but web searches seem to imply reasonably good quality and reliability. Feels a good solid product, easy to install though the instruction booklet is not complete, I had to call the Help Desk to check on the water pipe connection. Control panel at first sight is complex but then you realise it's easy, a lot of flexibility on programmes though. Else it's not overly noisy, looks good and should be saving us some money!