Induction hob failed within 10 minutes on 2 cookers. Hotpoint needs to investigate Quality Control issues.
1/5
Really disappointed with this cooker.
Both the original order and replacement cookers developed similar faults within just 10 minutes of use, that being the complete failure of the induction hob.
Also massively inconvenient that I had to wait for over a week for Hotpoint to send an engineer to confirm the issue was with the device rather than the installation, even though AO had confirmed this was the case. It then took a further 2 weeks for a replacement, only for the induction hob fail to fail again almost immediately. (Hotpoint: you need to investigate your in-house quality control process)
This meant I had to put up with over a month without a working cooker, and being diabetic, made adhering to my prescribed diet extremely difficult and potentially dangerous.
After giving up on Hotpoint, I chose to buy a cooker from AEG instead, and amazingly this has experienced absolutely no issues whatsoever.
To say I'm really disappointed with both the Hotpoint cooker and their service in general is an understatement.
Definitely NOT recommended!