Needed a new dishwasher after our aging Siemens stopped working. After an internet search (and being very pleased with our Hotpoint washing machine) settled on this one. Arrived well packaged. On the plus side it looks very good and is really quiet when running.
BUT.... the baskets are absolutely appalling. 1. Really flimsy design. 2. The top basket has a height adjustable function using a couple of orange tabs at each side. Unfortunately, these release the basket during most cycles which allows the top basket to drop down and jams the spray arm on the plates in the lower one! 3. The prongs which should hold the crockery upright for washing are set far too close together for everyday plates, bowls (e.g. Denby). You can hardly get them in without bending them and then the crockery does not wash as it's too close together! 4. There are no prongs for tall glasses (e.g. high ball or pint glasses) so they fall over constantly during a cycle!
Hotpoint customer services simply do not want to know when I complained about the design.
AVOID, AVOID, AVOID!
