It doesn't look as smart as our last dishwasher from a higher-end brans but hopefully will last a bit longer... It took a little while to get used to loading this one, but once we got our heads around it, it was fine. Can fit our plates in with the top shelf on the highest setting. Good amount of space for drinking glasses (haven't tried wine glasses). Most importantly, the dishwasher cleans really well - has made us realise how rubbish our last one was by the end! Not the quietest dishwasher, but we're rarely in the kitchen when it's running in the late evening. No regrets about buying this one.