Let down by poor installation manual
4/5
Reasonable quality for the price, but its functions are VERY basic. I purchased this to replace a Bosch that my in-laws had had for over 20 years...and which had only recently developed a fault to the door latch control and Start button. The major criticism I have is around the documentation. It is largely multi-lingual...in the form of pictures...but it is not clear that you don't ahve to replace any parts, or add any additional ones if you are building it into an existing unit. There is also a rather convaluted "spacer" setup which is dependent upon the width of the cupboard walls. Even with the correct spacer combination selected there was a fair degree of lateral movement before screwing it into position...so I put additional spacers in to stop that.
The pictures in the manual were not at all clear...but I managed - relatively quickly - to get the microwave in-situ.
I would very much doubt it will las6t 20 years like its predecessor...but only time will tell!