Time wasted by Hoover Hon App not connecting to dryer.
4/5
To the AO team, thank you, the purchase and delivery went without a hitch.
The dryer is lovely, it is quiet and has plenty different programmes to leverage. However, the feature rich - WIFI IoT connectivity and management of the Hoover tumble dryer from the Hon App turned out to be far from satisfactory.
Thus far after two lengthy sessions with Hoover Support, we are still no further forward with the Hon-App and Dryer speaking with one another.
It is like a Klingon trying to speak and understand High-Dutch without a dictionary or translator.
Since I see other people have suffered similar frustrations as we have had this week, can someone in the Supply-Chain please put pressure on Hoover to fix this Hon App already.
Time is the singular most valuable resource we have that is finite, which is lost forever if wasted. So we can do with less time wasting caused by poor implementations of untested technology by these big Corporations.
Yours truly,
Viktor Meldrew.