Avoid - one way spin function for such a large drum is counter-productive
1/5
One of the worst decisions I've made in 40 years of purchasing products and electrical goods. This tumble dryer only spins one way... So even though it has a large capacity, perfect for super king sized duvet covers, in under 60 seconds it will become a damp knot of a ball and not dry. I have tried half a dozen tumble dryer balls... I have tried stopping the cycle every ten minutes and unknotting the duvet cover... I have tried putting the duvet cover in by itself with nothing else, even though the drum is then 50% empty...
I phoned ao.com and as I was a day past a set amount of time where they would refund me, was put through to the manufacturer... who told me that they make the drum only spin one way "to reduce running costs."
I asked how much energy and running costs were being saved when I had to run the dryer all day in a failed attempt to get large items untangled and dry...
There are dryers with equally large drums that spin both ways for similar price. Lesson learned. Selling asap and replacing.
Disappointed with AO's lack of flexibility on replacing the item, which I was willing to do rather than receive a full refund... after years and thousands of pounds of service when I was just a day or two past the return date.
