Too complicated controls, it takes much longer to dry the clothes than our old machine

If I could rate this dryer as 0, I would. I’ve had multiple Hoover dryers and they’ve all been great. This one, is not fit for purpose. It doesn’t dry the load, it leaves it damp enough that I normally have to put it back on for 30/45 minutes timed cycle after the programme has ended. Sheets are a nightmare. The drum only turns in one direction so sheets ended up wound into a tight, wet rugby ball after 10 minutes of drying on the recommended programme. I have contacted Hoover and asked if my machine is faulty. They tell me it’s not and that the solution is to put dryer balls in it (I do this anyway and it makes no difference in this machine) and for sheets, I was advised to take them out of the machine regularly throughout the programme to shake them out so they don’t tangle. I have asked both Hoover and AO for a refund as my “dryer” is not fit for purpose and both have refused, AO because I tried to work with the machine and figure out whether I was perhaps not understanding the instructions correctly for too long (which I understand) and Hoover because they clearly couldn’t care less. I’m now having to buy another drier to replace one I bought only 4.5 months ago. Altogether an absolute waste of money and a pretty appalling experience in Hoover’s (lack of) customer care. I notice that this item is now on Clearance and that others have had a similar experience. Do yourself a favour and don’t waste your money.

Really good tumble dryer. Amazingly easy to use.

Way too complicated for a tumble dryer. has limited options to override programs and just work as a timer driven machine. Does not dry the clothes despite saying it is finished and twists up shirts etc. Vent tube is not blocked or majorly kinked so that is not the cause.

Great item - Drys really well. Prefer this vented tumble over the other types as although a heat pump Tumble may have a saving over a long period of time, the initial outlay is more expensive and this vented Tumble dryer actually dries your items very quickly and thoroughly - where as i have read many heat pump reviews saying they have to run x2 cycles costing double electricity making the long term saving pointless as it takes twice as long. This model has loads of settings to help you select a relevant drying program for what you require and even better - it weighs the load and being super efficient, it can adjust and reduce the drying time....saving even more electricity. The 9kg is a god send as it matches our washing machine load, and it runs reasonably quiet. So overall very impressed - I must be, as I rarely leave reviews. 5 Stars from me.

Excellent price. Delivered when agreed and very helpful guys.

Nice looking dryer but quite a few issues. The outlet hole is slightly smaller than the standard 100mm pipes so fitting it was slightly problematic. The sensor drying is useless. Each time it’s reduced the drying time and turned itself off, the clothes have still been damp and I have had to put them back on at least one more time. It doesn’t get very hot so drying towels etc can take a while. There doesn’t appear to be large amount of useful settings. To be honest I’m sorry I didn’t go for another indesit.

Had it a week and so far very impressed. Drys quicker than our old tumble dryer and quieter. Lots of different functions and settings. Overall very happy