Rubbish - Takes over 2hrs to dry small load. Overcomplicated controls. Only has one direction spin. Bed sheets end up in a very tight knot. Machine's sensor thinks they are dry so stops but centre of knot is still very wet. Beware One Touch feature DOES NOT work on Apple iPhones, although this is not stated in any of the spec which just refers to Smart Phones. Not AO's fault as it the product that is Not Fit For Purpose. Spoke to AO Customer Care a few times and to be fair they were absolutely excellent every time, and I managed to order a replacement Hotpoint with simple controls but have to pay a 10% used fee even though we only used it for one day. Also, if i had not been an AO Member I would have had to pay for collection of the Hoover Dryer and delivery of the Hotpoint replacement. Not AO's fault as they can't resell it as new, but I think AO should hold Hoover accountable and cover the 10% fee for supplying such a poor product that is definitely Not Fit For Purpose.