Functionality and design of the product all seem nice for the price, but the machine is temperamental and frequently won’t let us start a cycle. If we come back after an hour it often works again. The machine won’t tell you if there’s any kind of fault; you have to check the app, but even then, the app often says everything is fine when it still won’t start. The machine is ok when it works but it’s very unpredictable. An repair man came, but it decided to work when he was there, almost like a child faking an illness to get off school! We’re left struggling with an unreliable machine that randomly refuses to work.