Very disappointed. Upgraded from a corded Shark the first model sent had a faulty battery /charger unit- customer service very helpful although having to waste more electric with attempted trouble shooting. The arrangement was then made to exchange the whole unit. This left me without a hoover for a couple of days …..no biggie except in a household of 5 adults, 4 cats & 2 house bunnies it proved challenging. The replacement exchange was on time, delivery guy was brilliant & polite, Thank you Shark for this. The replacement is a poor ‘upgrade’, in my experience, the battery drops to 80% within a couple of minutes , maximum amount of time so far is 20mins before the battery dies. This then requires a minimum of 3-4hours electric every time - I can hoover my home in less than an hour & half ! The suction does not compete with my previous hoover however the attachments are useful, especially the lift away option. Either I am jinxed and have received another dodgy hoover or the marketing of ‘up to 60 mins ‘ is based on the minimum suction hard floor setting- either way I am sorely disappointed - Apologies Shark - an honest review

Excellent suction power and easy to use Great looking product

This is a departure from the stick Shark, but it is lighter, with the lift away you can reach up easier as it's lighter.

Great suction, easy to empty and really good as a hand held or a normal vacuum. Only thing I'd change is I'd put the small attachments on or in the vacuum somewhere, rather than in a bag. Oh I really like how the battery removes for charging.

Absolutely brilliant, I didn’t know one could love a vacuum so much.

I'm in awe of this machine! 8 have two girls with very long hair and there's no hair caught in the rollers! I have found this cleaner easy to manoeuvre and despite being heavy, I can actually carry it up and down stairs without trouble. I am disabled, and this product is so far, brilliant! ??

Perfect for what I wanted, with a quick no fuss service.

Bought this to replace my old model which was finally past its best after many years of daily use. The new model hasn’t disappointed, great suction, good battery life….very pleased. ??