I was very nervous ordering a washer dryer after having one years ago that wasn't great at washing or drying. I'm thrilled to say this is a million times better. The number of programmes and options are a little intimidating at first but it's fine once you're used to it. I particularly love the outdoor setting for my waterproof hiking clothing. Clothes have been clean, fresh and stain free on all of the settings I've used. I dont use the drying feature for all wash loads but it's very effective. You can choose you level of dryness which is great and my towels are now as soft as they were new. I thought the steam setting would be a bit if a gimmick but I've used it a lot. It's great for freshening up/sanitising bed sheets from our spare room, curtains, cushion covers etc. It doesn't give them a fresh scent but that's not an issue for me. The only thing I wish this machine had is some type of lint filter. I have to vacuum and wipe out the machine after using the dryer feature. There isn't very much but it is a bit of a pain. Overall I love this machine and I'm thrilled I no longer have damp towels hanging around my house to dry anymore. My daughter is also over the moon that her school tshirts are much softer now.