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    Customer Reviews - Fridgemaster MC50165ES Fridge Freezer Silver

    Customer Reviews - Fridgemaster MC50165ES Fridge Freezer Silver

    Fridgemaster MC50165ES Fridge Freezer - Silver
    £185.83 Ex VAT
    • E Energy Rating
    • 3 Shelves (Fridge)
    • 3 Compartments (Freezer)
    • Reversible Door
    • Dimensions (cm) - H143 x W49.5 x D56.2
    4.7 / 5
    315
    70
    8
    1
    4

    Dreadful product and customer service, avoid at all costs

    1/5
    On 04.06.2024 I ordered from ao.com a Fridgemaster fridge-freezer for my elderly mother. On 07.06.2024 the appliance was delivered. After a few weeks of use I noticed that the fridge did not appear to be as cold as it should be. With a calibrated temperature sensor (I'm a doctor of engineering) I monitored the fridge temperature and found that it never went below 10degC regardless of setting or appliance location. On 22.07.2024 I contacted Fridgemaster customer services. On 25.07.2024 a technician from Pacifica, the repair agent, visited to inspect the appliance. He said that in his opinion it is unrepairable but he would need to refer back to his manager and it may be decide that parts would be ordered and repair attempted. Parts were ordered on 26.07.2024 and nothing has happened since. Every time I call I'm fobbed off and told that parts are on order and should be in soon. My mother has been without a working fridge since 07.06.2024. Do not be tempted by Fridgemaster's low prices. The appliances and customer service are appalling.
    Lorne Winborn

    Nice fridge/freezer

    4/5
    Nice compact design, but limited space inside. Fine for single person/couple. Trouble free delivery/removal of old device.
    Chuck Honeywell

    FAB

    5/5
    Great low Fridge Freezer
    James

    Great for cooling beers

    5/5
    Excellent at cooling beers, nice little freezer compartment too, holds much more than you would think!
    Kieran

    Excellent product

    5/5
    Great value for the money we'll made and energy efficient looks very smart in our kitchen my wife is so pleased also its the perfect size 60/40 fridge and freezer thankyou for a great product
    Roger sturt

    Great looking product

    5/5
    Good quality fridge freezer . Does exactly what I need
    Taryn

    Great value

    5/5
    Great value product. Relatively low price but does exactly what i want and seems to be good build quality so far. Excellent service. Very helpful deliverymen
    Robbie

    Fridge-Freezer

    5/5
    Lovely fridge-freezer, much better quality than we were expecting for the price. Smaller than our previous fridge-freezer but so far, really happy with it.
    Jane