Disappointed with our purchase!
2/5
We purchased the MS23K3513AK as size and colour appealed to our needs. Our old Sharp microwave of 20+ years was now too large for our kitchen. After receiving our new microwave, we first found that the interior light is useless as you can hardly see a thing. This when looked into we found was a common criticism of this model - we should have reviewed more thoroughly prior to purchase! After 4 months, without a great deal of use, our microwave decided to give off smoke and a burning smell so we immediately stopped using and reported. The fault was with the transformer and we were then without a microwave for a few weeks as Samsung wanted to repair the faulty unit. We had hoped due to the value that it would have just been replaced. This has left us disappointed with our purchase but also with no confidence to ever try a Samsung product in the future!