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    Customer Reviews - Hoover NDEH11A2TCEXM Heat Pump Tumble Dryer White

    Customer Reviews - Hoover NDEH11A2TCEXM Heat Pump Tumble Dryer White

    Hoover NDEH11A2TCEXM Heat Pump Tumble Dryer - White
    £482.50 Ex VAT
    • 1 Rapid Cycles
    • 10 to 32 °C Required Room Temperature
    • 11 Kg Drying Load
    • 14 Drying Programmes
    • Dimensions (cm) - H85 x W60 x D60
    4.7 / 5
    43
    5
    1
    2
    1

    Not really impressed

    2/5
    It looks very nice.. I like how the water collects in the container on the door and is easy to empty. Lots of programs but not idea what any of them do as there was no manual explaining these. There was no operation manual at all so we had to find and download one. The water collector does not stay on the door.. it is incredibly hard to get it in securely and it falls out when the door is opened after a cycle.. I have had it 2 months and it is broken already after it fell on my head and then to the floor. It is on a worksurface but it would have broken if it was at floor level because it is brittle hard plastic. It takes HOURS to dry a half load.. I have an 8kg vented dryer too and put a load in each.. Underwear, tshirts, leggings etc.. heavy items go on the airers.. the vented load was dry within 45 mintutes, the load in the heat pump dryer was still damp after 3.5 hours so went in the vented dryer and was dry in 10 minutes. It may be cheaper per hour but when it has to run 3 or 4 times the amount of time it is not cheaper at all and just a gimmick. Normally I will put a load in the vented dryer and it is finished by the time my washing machine has completed its cycle so I just swap loads over I am unable to do this with the heat pump dryer. The filters are easy to get out and clean and replace. The capacity is great. I have an 11 person household so a lot of laundry and it is great for capacity. Delivery from AO was as always easy and the delivery people were helpful and I love how one is always friendly and chatty and the other grunts and waits in the van.. every time.. a perfect pairing!
    Helen

    Great service

    5/5
    Great product thanks. The delivery drivers were also very helpful in getting it into the house
    David

    Best dryer ever

    5/5
    One of the best tumble dryers I have ever bought
    Steve shattock

    Thoroughly recommend

    5/5
    This is my first heat pump tumble dryer. I purchased as it’s A star rated on energy usage, to minimise the cost of running it. It is 11kg I chose this after researching that clothes, bedding, towels will dry quicker if they have space, my last dryer was an 8kg and I was constantly having to pull out the washing and move it about. Lots of programmes but you get used to what to use once you understand the instructions. It’s more slimline as the door doesn’t stick out like my last dryer. Water collects in a clear container inside the door so easily accessible to empty after each cycle. The lint filter is in the rim of the door too. For me it is no noisier than my last dryer. Beeps at end of cycle and reminds you to clean the filter. Very happy. Worth the extra money due to the energy usage rating.
    Rebecca

    AO Save the Day

    5/5
    Fantastic upgrade. Quiet. Efficient heat usage through heat pump technology. Uses heat efficiently in drying the washing, instead of warming the room. Energy savings. Drys beautifully, minimising ironing requirements. Large load. Happy customer. Thank you.
    June

    Good Product

    4/5
    Does not reverse the drum like my old condenser dryer did and have not yet found the best settings for some items but it works well and as it don't need a venting hose it's ok to fit anywhere in the house. Haven't had it long yet but am well pleased.
    Raymond Din

    Good price good quality

    5/5
    Quiet and easy to operate
    Gicu

    Great purchase

    5/5
    Great appliance, energy efficient and has a few nice quality of life features over my last dryer such as a double fluff trap to help keep the machine clear of lint and maintain its efficiency. Recommend
    Stephen Allen