Not really impressed
2/5
It looks very nice.. I like how the water collects in the container on the door and is easy to empty. Lots of programs but not idea what any of them do as there was no manual explaining these. There was no operation manual at all so we had to find and download one.
The water collector does not stay on the door.. it is incredibly hard to get it in securely and it falls out when the door is opened after a cycle.. I have had it 2 months and it is broken already after it fell on my head and then to the floor. It is on a worksurface but it would have broken if it was at floor level because it is brittle hard plastic.
It takes HOURS to dry a half load.. I have an 8kg vented dryer too and put a load in each.. Underwear, tshirts, leggings etc.. heavy items go on the airers.. the vented load was dry within 45 mintutes, the load in the heat pump dryer was still damp after 3.5 hours so went in the vented dryer and was dry in 10 minutes. It may be cheaper per hour but when it has to run 3 or 4 times the amount of time it is not cheaper at all and just a gimmick. Normally I will put a load in the vented dryer and it is finished by the time my washing machine has completed its cycle so I just swap loads over I am unable to do this with the heat pump dryer.
The filters are easy to get out and clean and replace.
The capacity is great. I have an 11 person household so a lot of laundry and it is great for capacity.
Delivery from AO was as always easy and the delivery people were helpful and I love how one is always friendly and chatty and the other grunts and waits in the van.. every time.. a perfect pairing!
Helen