Unlike old machine, this one does not give a straightforward way to wash clothes at variable temperature with the fastest spin. Not obvious before u buy it. Very poor - almost sent it straight back but too much hassle. Now having to set timer on phone to intercept the cycle & manually switch it to full 1400 spin.

Really Quiet, Lovely smelling clothes.

Really glad I chose this product: it’s a great size and has plenty of cycle options to suit what I need. I’d recommend it to others as it’s easy to install and really easy to use

Washes well and is quieter than the last hotpoint machine it replaced. It lasted 10 years hopefully this one will too but too early to tell.

Excellent service and quick delivery

Great washing machine, lots of settings but not over complicated - all settings can be put on fast setting. 1 hour wash at any temp at 1200 spin. Not loud and not much movement when spinning. Also has digital countdown.

The programs leave a lot to be desired. Seems to work best on a medium load ECO program but that's a 2+ hour cycle. It could do with a separate spin only function. The rinse and spin / spin and drain programs are not that handy. But you only find this stuff out once you have bought and used the thing. It is however quiet when in use. If it lasts 10 years like our last machine it will do.

The worst combination of inflexible programs! I could honestly cry. What washing machine does not allow you to choose just a spin cycle at maximum spin? Answer…This one! If my washing gets rained on , I have the option of a 55 MINUTE Rinse & Spin or Spin & Drain which just drains the water out! The machine controls you, not the other way around. I like the idea of a green option using less water but this will not allow a 1400 spin and the Fast Wash only has a max temp of 30 degrees. Half the programs don’t recommend the max load and more than half won’t allow a max spin. I’m pegging out washing that feels like my first ever washer’s 800 rpm spin. If we are wanting people to avoid using a tumble dryer to save our planet which I fully support then let us spin our clothes at 1400 if we want to. Sadly the customer only finds this out following the purchase when the details of the programs arrive with the machine. I loved my last Hotpoint as it did exactly what any normal person wants: a reasonable length of wash at our desired temperature with the option of a separate spin if required ie. If something got wet or we had hand washed a jumper. I LOVED my last last Hotpoint with a 1400 spin it spun the clothes much dryer than this utterly disappointing machine. Who on earth came up with this model? Hotpoint, what were you thinking? I can’t believe the other reviews can be from this model unless the reviews are from people who put washing straight into the tumble dryer. Can’t fault AO.com , they were great as usual.