From sad tears to smiles
5/5
So the first one I received wasn’t working and I was very stressed out about it, but ao have been very supportive, understanding and dealt with the problem as quickly as humanly possible.
They have sent a replacement and took the non working washing machine out.
Although the initial thoughts was to give up on HotPoint, I was pleased that I got the same replacement (as I have heard brilliant feedback of their products before)
I couldn’t be more happier with the washing machine, it’s quiet, washes very well and the spin cycle is great, leaves clothes almost completely dry