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    Customer Reviews - Hotpoint NTM118X3XBUK Heat Pump Tumble Dryer White

    Customer Reviews - Hotpoint NTM118X3XBUK Heat Pump Tumble Dryer White

    Hotpoint ActiveCare NTM118X3XBUK Heat Pump Tumble Dryer - White
    £432.50 Ex VAT
    • 10 to 32 °C Required Room Temperature
    • 15 Drying Programmes
    • 150 cm Power Cable Length
    • 165 Minutes Cycle Duration
    • Dimensions (cm) - H84.9 x W59.5 x D65.5
    4.7 / 5
    150
    25
    3
    2
    4

    More functions than we expected

    4/5
    Looks smart. More functionality than we expected. Didn’t dry the first load on Eco setting. Did fine on cotton setting.
    Peter

    Feedback

    5/5
    We've had the product a week, so far so good.
    Erkan

    A £500+ tumble dryer should last longer than 3 days

    1/5
    The next day delivery was impressive. All arrive and installed as planned. First use of the machine also impressive, quiet, it took quite a long time but we were in no hurry. The first four loads were fine, then on the fifth load, just three days after delivery, the dryer gave a huge whirring noise and two error codes. It now doesn't work at all. Not impressive! On the day it failed I got on to the AO website to find absolutely no after sales services, instead only a referral to the manufacturer, Hotpoint. To be fair to them, Hotpoint sending an engineer but not until next week, but having spent £500+ on a tumble dryer I had expected that it would last longer than 3 days! I do think that AO should be more responsible for the faulty goods, not just palm it off to the manufacturer. No scope for asking for a refund! I await with interest to see what becomes of Hotpoint's service.
    Michael Young

    Good machine

    5/5
    Replaced a 10 year old dryer and first impressions are that this one is far more efficient and much quieter in use. Clothes come out just as dry.
    Haneefa

    Good purchase

    5/5
    Nice tumble dryer. Quiet and efficient! So much better than the Condenser dryer it replaced.
    Adrian

    Quiet but slow

    4/5
    This dryer is quiet but takes a long time to dry things. The timer can adjust not long after starting, sometimes knocking 30 minutes off but then on reaching 6 minutes takes a long time to finish.
    Eliza from KL

    Fantastic Upgrade

    5/5
    This dryer is not only alot more energy efficient which will save running costs over my old condenser dryer but it is also alot quieter. If you need a tumble dryer in your life, I would recommend this one.
    Dean

    Reasonable product for the money

    4/5
    Seems okay so far although even on cupboard dry setting the clothes can still appear damp in places. Easy access to filter to clean and water container to empty after every drying cycle.
    JC