I have only had it since just before Christmas (as is the tradition of a white good dying just before a significant holiday....) but I can only speak highly of this machine at the present time.
Cheap to run (REALLY CHEAP) in comparison to a non heat pump machine, quieter than my old machine, easy to navigate. Delivered within a week and is happily doing its job. Glad I spent a bit more for a heat pump machine, it is significantly cheaper to run with it's A++ energy rating, I would recommend it.