Don't be frightened, buy a Shark!
5/5
Never met a Shark before, so I relied upon the online feedback from previous customers, which was pretty positive overall. I bought this to use upstairs, to save carrying another appliance up and down the stairs every week. The Shark does hard and carpeted surfaces, and comes with a few hand tools. It is possible to adjust the suction from one that tries to lift a carpet off the floor, to one that is easier to manage. It looks as if it is possible to use as a smaller hand-held unit, but that option hasn't been explored yet. I would recommend this vacuum cleaner if I was asked by friends.