water dispenser tank connector broke on first removal
2/5
I didn't really want a water dispenser in my fridge freezer in the first place but this was the only one I found online that was the right dimensions for our kitchen. I though a water dispenser unnecessary in a country that is hardly ever too hot and something to go wrong and the tank would take up space in the fridge. However, it looked stylish and my kids were very excited about it. The first time you use it you have to pull out the water tank to wash it. Instructions say to pull it up and wiggle it. My husband did this (he is usually very careful and reads instructions first) and it snapped at the part which connected it to the pipe in the fridge door. I phoned AO and they replaced it with another Hisense one that has no water dispenser. The new one is fantastic and perfect - great size, sturdy and seems well made. Lots of space in the fridge door now. Kids not so happy but I am! We even got a bit of a refund as the one without water dispenser is cheaper. Wonderful company to work with. Thankyou AO.