constantly making a noise, made a complaint not like the other damaged one we had previously get this Fobbed off now.
Hisense UK Support <
[email protected]>
To:
[email protected]
Sun, 5 Jun at 15:53
Good afternoon,
Thank you for your email and the video provided.
Please be advised that we inspected the case thoroughly and that you'll find the explanation below satisfactory:
Evaporator's fan motor is circulating air through the refrigerator and freezer compartments. Air is being forced over the condenser by the condenser fan.
Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high-efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than the previous models. While the refrigerator is running, it is normal to hear a pulsating or even high-pitched sound, which here isn't the case.
If there's anything else we can assist you with, please let us know.
Kind regards,