Caution - safety feature disconnected on some cookers
1/5
Be aware that some Richmond 550e cookers (including mine) purport to have a safety feature which has been knowingly disabled by the manufacturer.
The ceramic hob has a 'hot' warning symbol, but this does not illuminate when the hob has been used. After correspondence with Stoves, I have discovered that this is not a fault but is deliberate. The 550e model is no longer fitted with the relevant warning bulb under the glass. The manufacturer has used ceramic hobs with the warning symbol still present, making it appear this feature is still included.
Neither sales information, packaging, user manual nor Stove website give any indication that this might be the case. Not only does this seem shoddy practice, but it clearly has the potential to be dangerous.
I have raised the above issue with the manufacturers but despite ongoing email correspondence have yet to receive a satisfactory response.