This is the second product that I’ve had in just over 12 months. The compressor failed and the manufacturer replaced the item after four ‘repair’ attempts. FF has a two year warranty thankfully. Hisense really aren’t the best at customer service so had to persue this to get things put right. Then had the issue that AO didn’t have the product in stock so I had to wait 5 weeks without a FF. AO wouldn’t give me an alternative product as they ‘can only give like for like’ so I had to wait for it to come back into stock. AO said their hands were tied and wouldn’t budge on this. They gave me £50 as a goodwill gesture which was good. Hisense did not compensate for food loss as they say it’s ‘consequential’ so beware if the product fails and can’t be fixed. That said this product seems better than the last one and I’m hoping it lasts longer. Pleased with performance so far. I really like the ice function on this and the cold water too. There’s plenty of space too so I’m happy about that.

Excellent product. Slightly noisy but we'll get used to it.

No issues so far and it seems a very well priced large fridge freezer. Only criticism is the top shelf of the fridge where the back wall juts out taking up some of the available space. Very small items will fit under the overhang this creates but realistically the usable space is impacted by this design. But otherwise very happy so far.

Very pleased with the American Fridge Freezer. The only thing I would improve is more light when the fridge door is opened.

The delivery men could not have done more. Very efficient and quick. The fridge freezer is perfect.

Good American style fridge freezer at a fair price. All good so far. Had small damage (before packing) on arrival, but AO were very fair about it.

Very spacious and easily plumbed appliance

Excellent product, best value American freezer anywhere