Excellent product and performance, easy to use. Our old one was leaving pools of water everywhere now this one is just what we needed. We can clean the floors, windows and bathrooms with the attachments.

bought to replace my old shark steam mop, our last one was so good had very long time and after many years of faithfull work it was time to go, we didn't even think about it, had to be another shark, so glad we did, all we wanted and more. love the flip, and so easy to take off the dirty cover all so easy and floor dries almose immediately.

The seal cap for the water tank eroded pretty quickly so now I can't screw the cap on or use the mop without the water flying out. Apart from that the steam mop worked brilliant up until that point.

Pretty good, as described, easy to use. I got it when it was on sale, but not sure I would pay full price for it.

Got this because I recently bought a Shark cordless vacuum cleaner, which was absolutely brilliant, but I was left feeling a bit underwhelmed by the mop in comparison. This could be because, being corded, it is obviously less convenient to use (but nobody seems to make cordless steam mops at the moment, so that's not necessarily a fault of the product), but there definitely does seem to be room for improvement in terms of usability. 1. There is no indication on the water reservoir to indicate when it is at minimum or maximum capacity, or how much water there is remaining in the tank. The instruction manual just says "it will stop producing steam" when it runs out, which isn't very helpful! 2. There isn't a simple 'on/off' switch - you just have to press the one button, which toggles between 'high', 'low', 'tools' and 'stand-by' (both 'high' and 'low' lights flash). This can be really confusing and stressful when trying to turn it off for the first time and realise you don't know how! 3. There are lot of tools and accessories (they look pretty comprehensive, although I haven't yet had the opportunity to try them out!) but, unlike with the VC, no bag is supplied in which to store them and they can't be stored 'on board' the mop. I've therefore put them in my existing 'Shark' bag along with the accessories for the VC but that is now full and they are spilling out! 4. The mop pad was very easy to remove and 'flip' to use the other side (a great feature!) but the procedure for producing a "steam blast" seemed somewhat convoluted, when I'm sure it would be much easier to have a simple trigger or button on the handle! The mop itself isn't *that* light, so 'flipping' and 'squeezing' just to get a blast of steam (and potentially putting the 'dirty' side of the pad on the floor you've just mopped) seems a bit odd. On the plus side, it did leave the floor really clean without making it soaking wet and it therefore dried really quickly afterwards. I also managed to do a Kitchen, Utility, Hallway and downstairs Loo on one tank on the 'high' setting, which was something I was concerned it might not manage based on the advertised 15 minute run-time. I will come back and update my review once I've had a chance to try out the tools.

A great cleaning tool for us people who have busy lives. Kitchen and bathroom floors done in no time. Not to mention the other stuff it cleans. Best buy I've made in years.

Amazing product, leaves my kitchen floor sparkling even after the pets have been in there. Defo worth the money

Before buying this product make sure you check the reviews on the shark website. I have had an issue where the water cap has broken and it seems to be a reoccurring issue on all of the reviews on the shark website. The mop itself is great but the water cap broke within 5 months and I’m now in a process of getting a refund from AO (ao where great about it and arranged a collection for the broken mop & refund straight away).