This shark steam mop is brilliant, the mop itself is really powerful and the lift away steam cleaner is also really good, however I have only given it 4 out of 5 stars because one of the attacment brushes has all bent while the grout in my bathroom and unfortunately there dosent seem any way of buying replacment attachments from shark other than for the mop part of the product. All in all I would recommend this steam mop it heats up in seconds and cleans very well.