The service we received from ao.com was first class,unfortunately the oven delivered on the first occasion was faulty.The first delivery was made ahead of schedule on Wednesday 14 Nov but was found to be faulty and a hotpoint engineer could not attend until Monday 19 Nov.The unit was examined and the fault confirmed.I contacted ao.com customer service and provided Emma with the uplift number given me by the engineer who expressed sympathy and the assurance that a replacement oven would be delivered the following morning on Tuesday 20 Nov which it was and is working satisfactorily.

we have purchase above product , it is good valve for money , does everything as it says , easy to plug on normal socket, and it work very good also please with service from ao.com

I bought this oven as it has lots of features such as programmable timer, self oven cleaner, timer. The oven looks smart and stylish but it is simple to use. The only drawback is that when the oven is cooling down it is quite noisy.

Brilliant oven, heats up really quickly, multiple functions such as pizza. Really good oven overall would highly recommend for the price.

I'm in my 80's and wanted something easy to use. This oven defiantly fits the bill. It works like a dream on when it comes to cleaning it's an added bonus. A lovely addition to my kitchen

Like the design still getting used to it tho but definitely what I needed. Will probably b ordering a gas hob in the near future.

Had the oven for over a week and the results were exactly what was anticipated. It replaced an older Hotpoint model and we were not disappointed. Looks good too.

Love my new Hotpoint oven, it’s easy to use and has auto settings for baking, the food that’s cooked really tastes full of flavours very easy to install over all great value and highly recommended.