The service from AO was excellent, the product is very good too, we had a barista express before, and the barista pro, will take some time to understand the workings, and balance of the coffee, but I love my coffee, and the sage range is perfect for that at home, as good as a coffee from a coffee place or restaraunt

Am enjoying this machine. It has a nice balance of user input and automation. Did slightly over do the coffee intake on the first few days, but have calmed down since.

Very good coffee machine, brought coffee at home to a level that beats most local coffee shops. Takes a lot of work to get here but at this point it's a life style choice more than a 'making a coffee' in the morning (...it's worth it)

Best coffee machine I’ve ever purchased wouldn’t buy anything else but sage again

Easy to use and looks great, with a much smaller footprint than I thought it would have. Coffee tasted great right out of the box, but having then done a home barista course I realised just how much there was for me to do to dial it in to genuinely good espresso. Once I'd done that, wow! But it's a mark of the machine's quality that even before I'd set it correctly it still tasted great. Would definitely recommend - even the pro barista who gave took the training said he was blown away by it and would recommend to friends. That says it all.

Good product. Well built and doesn’t appear cheap and ‘plastic-y’. Lots of setting to get head around and dialling coffee in is a case of trial and error. The whole start to finish process can be a bit messy, but hoping when I get quantity right it’ll be a lot less mess.

Lot’s of flexibility to tailor the process from bean to cup. Built in grinder offers enough granularity. Steam wand works well. Really enjoying the espresso and no complaints so far.

So far so good (but early days). I did have to adjust the grinder under the hopper as the dial didn't go low enough. This was easy enough to do.