The service is good because the constant communication is good it means saving time

this Hotpoint oven is an excellent replacement for the outgoing one. far better looks, super grill, cooks just like the promise. Well satisfied, thanks A.O.com.

From the start the oven seemed much cooler than the temperature selected with food not cooking or browning in the time selected. The timer is ludicrous as it turns the oven off at the end of the time selected. When you just need to check the progress or turn things this us very annoying. I want a timer that just rings to tell you to check the oven. The touch panel is very hard to read unless you crouch down to look at it straight on. To combat the temperature problem I bought a thermostat to leave in the oven and I usually have to add at least 10 degrees to the selected temperature to ensure food cooks properly. After a few months I called an engineer who checked and replaced several components, including the thermostat. He also told me not to use the 2 solid trays supplied as that could interfere with the heat getting to the whole oven??? He also, used my freestanding thermometer as a guide. Ha ha. All in all, I'm very disappointed wuth this oven as my previous, much more basic Hotpoint oven was great. I only changed following a kitchen refurb. I do not recommend this oven, and can't wait for it to fail do I can justify getting a different one.

unresponsive touch sensor controls, Elements fail quickly, the hydro wash system is a gimmick and doesn't help clean the oven. it just basically boils some water in the botom of the oven. The oven Cooks ok but it is overcomplicated. I'm looking for a replacement as ours has bitten the dust and is only just over 2 years old. I expected more reliability for this price.

great product, simple set up, looks great, cant commenton reliability as of yet as only just bought, but so far happy

Love my new oven, took a little time to understand controls as you would expect with new appliances, cooks well, love the fact it beeps at you when it’s reached temperature so no more guessing for me ??, so far have used the convection setting and pizza setting and it didn’t disappoint, really happy with my purchase

Does what it says on the tin. Big oven for a single oven.

Regrettable decision. This Oven perfectly sums up the need to create solutions to problems that didn’t exist. Not intuitive to use at all with a need to program upfront like you would a microwave with heat and time, after which it turns off!? So forget thinking I’ll just leave that roast or pizza for a few more minutes, nope you need to program it again. Had to buy a separate timer so I can use that instead to force the oven to stay on until I’m done.