From the start the oven seemed much cooler than the temperature selected with food not cooking or browning in the time selected. The timer is ludicrous as it turns the oven off at the end of the time selected. When you just need to check the progress or turn things this us very annoying. I want a timer that just rings to tell you to check the oven. The touch panel is very hard to read unless you crouch down to look at it straight on.
To combat the temperature problem I bought a thermostat to leave in the oven and I usually have to add at least 10 degrees to the selected temperature to ensure food cooks properly.
After a few months I called an engineer who checked and replaced several components, including the thermostat. He also told me not to use the 2 solid trays supplied as that could interfere with the heat getting to the whole oven??? He also, used my freestanding thermometer as a guide. Ha ha.
All in all, I'm very disappointed wuth this oven as my previous, much more basic Hotpoint oven was great. I only changed following a kitchen refurb. I do not recommend this oven, and can't wait for it to fail do I can justify getting a different one.