Disappointing product quality
5/5
Swan are an established kitchen appliance company who on the face of it offer a 2 years guarantee. If the product becomes faulty as mine did,it advises contacting their customer service department. When I did this due to a quality issue I was told to contact the supplier,interestingly the supplier was surprised by this response but immediately arranged a replacement and collection of the said product. Poor service from Swan,thankfully the situation was resolved to my complete satisfaction .