Love everything about this washing machine. First of all it looks great. I went from a 10kg machine to this 9kg machine and honestly I can't see any difference with the amount I can fit in. It's unbelievably quiet, so much so that I have yet to notice when it's on the big spin cycle. Plenty of settings, washing coming out smelling great. It plays a tune to notify you that it's finished - it lasts for ages or until you open the door or turn it off, no more beep beep beeping. Got a great price for it, AO was quick with delivery and the drivers were great, in and out in no time. I've used AO several times over the years and honestly can't fault them at all.