Poor build quality
1/5
Purchased the oven and delivered end of January, initially it worked very well. Though after use the cooling fan always ran for at least 30 minutes after use sometimes over 40 minutes which was noisy and frustrating and appears to be common issue..
Within 3 weeks, the fan (separate from cooling fan) within the main oven failed and food took double the required time to cook. Neff arranged engineer, who came out and replaced the failed part. He also adjusted the coo!ing fan setting to shortest time mode. The oven then began working great again. The cooling fan however still stayed on at least 25 minutes after oven switched off.
3 weeks after initial repair, fan in main oven has failed again. This oven is only about 2 months old, not what I wanted or expected from a "premium" brand. Awaiting engineer to come again. This time we will reject repair and have it uplifted. We will not replace with neff as it has less reliability than the oven it replaced in our kitchen.
Kevin McArthur