On the fence
3/5
The AO customer service was great but the washer flooded my kitchen not even a week after they installed it and the care plan provider and the manufacturer passed me from one to another for hours until I called AO directly and they booked an engineer. Again the AO is one of the best companies when it comes to customer service in my opinion, I bought large appliances from them before and would buy again. Not too sure about this particular washer dryer though, doesn't seem to really dry no matter how long you put them on dry for but I only used it once and the second time a couple days later after the first time it broke down. The price is great for a washer dryer and I'm not sure if I just had bad luck with this particular item or all of the products this model are poorly made so I'm still on the fence with it
Ana