So far excellent machine, nice to have a 12kg capacity although smaller loads are required on some programmes. Plenty of options though and steam function useful. Does a great job on cleaning and very quiet. Now need a bigger tumble dryer ??

Excellent service and delivery drivers were really helpful ?? Amazing washing machine ?? I would highly recommend

it's great easy to use and the self-dosing is a revelation!

We replaced our 14 year old Bosch machine with this model around 3 months ago. We had to send the first one back due to noises coming from within, I will add that Hisense wanted to send out an engineer and that was going to take 3 weeks, luckily AO were on the call as well and arranged collection and sent a new machine the next day. We use the machine via the app almost all the time and this works well. The auto dosing works well and the cleaning performance is generally very good. The problem we have found is the vibrations from the machine. Now I should point out that our laundry area is upstairs but this has never been a problem until we got this machine. There are very few things you can actually allow to spin at 1400rpm because the machine will vibrate so badly it'll end up moving and hitting the tumble dryer or door to the laundry cupboard. The vibrations are so bad it's cracked ceilings downstairs - newly plastered ceilings (last year) that were perfect. I've fitted anti-vibration feet which have made some difference, I've also had to fit strips of wood to limit how much the machine can move. I suppose the message here is a 1400rpm 12kg machine is going to be subject to the laws of physics, you have to dial down your expectations, especially with a towel wash which when wet can weight a lot more than 12kg so trying to spin that at anything above 800rpm will make a hell of a noise. The old Bosch unit was good as balancing the load - for some reason this one just can't do that. We will be relocating this machine to the garage on to a concrete floor, if you have a wooden floor pick a lower capacity machine, definitely not this one.

I am really impressed with this washing machine . It has so many programs that can be altered to suit yourself, spin, temperature etc. Love it

great product - efficient and easy to use

I’m really impressed with the service received, just straight forward all the way. The washing machine is fantastic, I would definitely recommend. ??

Perfect machine, über quiet, Auto function is great, deffo saving the pennies on the leccy, wish the app and machine would connect.. My partner is amazingly clever and often forgets to pop detergent into the machine, if your fella suffers from same affliction. Pop 1tr of detergent and 1/2ltr of softener. God for a few. Noticed we are using less softener. Machine clean function is cat fluff proof too