Just spoken with my Mum who is 80 yrs old and is a technophobic. Had panic attacks when microwaves first came out. Mum was super happy with installation / delivery and the delivery team. Initially a bit intimidated by the LED lights but has worked through the instructions and has found a setting she likes. She said she will explore more as she gets used to the machine. Overall for my Mum, a great success as she has now used the machine no leaks or any problems, after looking at it for a week feeling worried about using it. Now very happy. Thank you..to AO.com for the great delivery and service.